Inquiry
For inquiries about the following, please feel free to contact us from the official LINE below.
Purchasing products/Payment methods/How to use products such as shipping/Initial defects/Returns and refunds, etc.
FAQ
|
Date of shipment |
next business day shipping |
|
shipping method |
Japan Post standard mail, post mail |
|
postage |
nationwide free |
|
method of payment |
Bank transfer, credit card, pay system (see the bottom of the page for details) |
|
Specified delivery date |
Cannot be specified |
|
Change shipping address |
Cannot be changed after input is completed |
| cancel |
Within 10 days, only unopened customers will be refunded at the customer's expense. |
|
Defective product |
Please let us know the defective condition by e-mail with a photo to the following. akebims.staff@gmail.com |
|
No contact after placing order/payment |
There is a possibility that there is a mistake in the e-mail address registered at the time of ordering, or it may have entered the spam mail. |