Inquiry

For inquiries about the following, please feel free to contact us from the official LINE below.
Purchasing products/Payment methods/How to use products such as shipping/Initial defects/Returns and refunds, etc.

FAQ


Date of shipment

next business day shipping

shipping method

Japan Post standard mail, post mail

postage

nationwide free

method of payment

Bank transfer, credit card, pay system (see the bottom of the page for details)

Specified delivery date

Cannot be specified

Change shipping address

Cannot be changed after input is completed

cancel

Within 10 days, only unopened customers will be refunded at the customer's expense.

Defective product

Please let us know the defective condition by e-mail with a photo to the following.

akebims.staff@gmail.com

No contact after placing order/payment

There is a possibility that there is a mistake in the e-mail address registered at the time of ordering, or it may have entered the spam mail.
Sorry for the inconvenience, but please check it yourself once again.